Frequently Asked Questions
Useful information for your purchase
This page contains all the answers to the most frequently asked questions about our Rebel Women's Shoes , including shipping, materials, exchanges, and customer service. Our goal is to offer you a simple, clear, and transparent experience, so you can choose the style that truly speaks to you.
Products and materials
Are the shoes suitable for everyday use?
Yes, we design comfortable and durable shoes designed to accompany you on your most active days without sacrificing the rebellious style that represents us.
What materials do you use?
We use select materials to ensure quality, durability, and comfort. Each model is designed to support your daily energy.
Do the shoes fit properly?
Most models come in a standard fit. You'll find specific instructions on each product page to help you choose the right size.
Are your shoes lightweight or more structured?
Our women's shoes combine lightness and structure, so you can have stable support without losing freedom of movement.
Orders and shipments
How do shipping work?
We ship throughout Italy via tracked courier. After purchasing, you'll receive a link to track your order's delivery status.
How long will it take to receive my order?
Delivery generally takes 2-5 business days. Any changes will be communicated in advance.
Can I change an order I've already placed?
If your order hasn't shipped yet, you can contact us and we'll discuss the desired change together.
Do you offer international shipping?
We currently only ship to Italy, but we are working to expand our delivery options.
Returns, exchanges and assistance
Is it possible to change the size?
Yes, you can request a size exchange. Our team will assist you every step of the way to make the process quick and easy.
How does returning a product work?
We accept returns within the timeframes indicated in our policies, as long as the item is in perfect condition and unused.
How can I contact customer support?
You can contact us via email or the contact form. We'll respond quickly to provide you with clear and direct support.
Do you offer help choosing the model or size?
Of course. We'll help you choose the shoe that best suits your needs, considering style, fit, and features.
Still need help?
We're always here for you
If you haven't found the answer you're looking for, our team is ready to support you every step of the way. Contact us and we'll help you choose your ideal women's rebel shoes .