CONTACT US

Do you have questions about our products, your order, or need advice on the best size for you? The Energy Flash Shoes team is here to help!

How Can We Help You Today?

• Order Support: For questions regarding an existing order, please always include your Order Number so we can assist you more quickly.
• Shipping Inquiries: Before reaching out, we invite you to consult our Shipping Policy and check your package status using the tracking link sent via email. Please remember that average delivery times are 7-15 business days.
• Returns & Refunds: To initiate a return, please email info@flashenergyshoes.it following the instructions in our Refund Policy.

Our Contact Details

• Email: info@flashenergyshoes.it
• Customer Service Hours: Monday to Friday, 09:00 AM – 06:00 PM (CET).
• Average Response Time: 24-48 business hours.

Legal Information

Energy Flash Shoes is a brand managed by: Giani Laura Via Fratelli Bronzetti, 14 50137 - Florence (FI) - Italy VAT Number: IT07508100489 Certified Email (PEC): laura.giani@pec.fiscozen.it

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